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The WAVES Counselling Project is an award winning confidential counselling and outreach service provided by specialist trained counsellors. If you have experienced any form of domestic violence, abuse, or family violence, this service may be for you. By providing therapy and individual support for people, this project aims to enable you to make positive changes in your life.

The WAVES Counselling Project also aims to make its services available to anyone who does not usually have access to therapy, such as people on low incomes, young people, disabled people, women, men, lesbian, gay, bisexual, and the transgender community (LGBT+).

"We apply ourselves to addressing the needs of each individual in a respectful and confidential way."

The WAVES service is available to anyone over 16yrs of age, regardless of their gender, ability to pay, rural isolation, disability, ethnicity, sexual orientation, age, cultural or social background or previous psychiatric history. We work in a holistic and integrated way. In short term counselling we apply ourselves to addressing the needs of each individual in a respectful and confidential way.

Young Guy Outside

What can I expect?

We will offer you an initial meeting in which you can discuss in confidence your particular needs. The next step is mutually agreed and usually involves referral to a counsellor in our teams.

Counselling offers the opportunity to discuss problems and difficulties with a person trained to work in a non-judgmental, caring way.

Your safety is our primary concern. Meetings will be in a venue that is safe, comfortable and confidential.

Is this for me?

One in four women, one in six men and one in five LGBT+ now experience some form of domestic violence, abuse or family violence.

  • Domestic violence, abuse or family violence may begin at any stage of a relationship and can continue after a relationship has ended.

  • Domestic violence, abuse or family violence can take many forms from physical attacks, to bullying and threats. It is often physical, psychological, emotional, financial, sexual or controlling behaviour.

  • Domestic violence, abuse or family violence can also occur in all family relationships.

  • Experience of domestic violence, abuse or family violence always affects children. Domestic violence, abuse or family violence tends to increase in frequency and severity over time and is rarely a one off event.

  • Domestic violence, abuse or family violence cuts across the boundaries of sex, social class, age, disability, sexuality and lifestyle.

What other support is available?

WAVES counselling and support services includes one to one counselling, access to support groups and workshops. In addition, we work in partnership with the Cornwall Refuge Trust (CRT).

"You need never feel isolated and alone. We are always here."

Our partnership enables us to offer you access to a 24-hour helpline. You will experience being listened to in a respectful, honouring and non-judgemental way, as well as finding information and advice should these be required.

The helpline offers a non-judgemental listening service 24 hours a day, 7 days a week, 365 days a year and your call will always be answered by an experienced, professional and friendly voice.

Are you being abused by someone you know or live with, do you require information and advice?
Then call the 24 hour helpline: 01872 225 629


How is counselling provided?

WAVES provides counselling via face to face, phone, and video based options including WhatsApp, Zoom and Microsoft Teams etc. At assessment you are welcome to talk about which methods of counselling you prefer in order of preference.

Why trust us?

WAVES is an independent service, comprised of a team of specialist trained, experienced and supervised counsellors. Our confidentiality policy means that what you discuss with your counsellor will not be revealed to anyone else without your prior knowledge. They will not tell you what to do, or make decisions for you. They will support you in making choices about your life.

WAVES counsellors adhere to the code of ethics as defined by the British Association for Counselling and Psychotherapy

How can you contact us?

For free counselling, contact us on: 07815 136743 or email: or use one of the referral options below to refer online.

Contact Us

Self Referral

For those who want to refer themselves for counselling from WAVES. If you feel ready, go ahead and click below, you've got this!

Professional Referral

For professionals who want to refer a client into our service. If you have consent, click below.

Friend & Family Referral

For a friend or family member who wants to refer someone they know to WAVES for counselling. 

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